LiveAgent
Top Features of LiveAgent
Automatic ticketing
Our help desk software plugs into your e-mail and automatically transforms every customer inquiry into a a ticket
Live chat
The chat systems of this help desk software allow you to see what your customer types even before they send the message. You can also send attachments, see where your visitors are from, transfer the chats to other agents and much more.
Voice support
Live Agent haa is a built-in voice support that allows you to talk to customers over phone or pc to pc calls. You can receive calls directly on your computer. Live Agent uses Twillio for its voice call integrations. Get a 1-800 number for your customer service.
engagement platform
all from Professional
Facebook support
Twitter support & Brand monitoring
Voice support
all from Basic;
Live chat;
Website monitoring;
Feedback Management;
E-mail support;
Knowledge base;
Forum;
contact forms;
high performance multichannel help desk software ready to power large support teams;
multichannel customer support;
free installation on your server;
12 months of access to product updates;
24/7 support;
complete multichannel support platform for companies with small support teams;
multichannel customer support;
free installation;
9 months of access to product updates;
24/7 support;
ideal multi-channel support software for startups and one-man businesses;
multichannel customer support;
free installation;
6 months of access to product updates;
24/7 support;
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